Business Intelligence Based on Granular, Enterprise-wide Telecoms Usage and Expenditure Delivered via Dashboards and Reports
iC360 suite from Tollring is a revolutionary analytics platform used to visualise trends, understand granular detail and gain control. By leveraging a consolidated, centralised repository, critical business insights enable you to lower costs, achieve greater profitability and gain predictability.
iC360 for PBX Call Management
Access a single consolidated view of office resources to control and manage usage, behaviour and expenses. Assign direct and indirect costs to any resource that has a cost or value to highlight exceptional costs and misuse.
Improve customer service AND the efficiency of internal operations.
Measuring resources yields a wealth of meaningful business insight and raises important questions that affect both customer service levels and the overall cost of business operations.
See, understand and control your entire telecoms estate and usage. Manage multiple sites, PBXs and carriers in a single web portal.
iC360 for Mobile Expense Management
Allocation of Mobile Assets & Services
- Which mobile related assets and services are assigned each member of staff?
- Am I paying for services I don’t use or need?
- What mobile devices have been issued to staff and where are they?
- Are any unallocated?
Drill down on Mobile Expenses
- Mobile expense management: How much are we spending each month?
- Are my invoices and bills correct?
- Who is costing the most and why?
- How many mobility related vendors do I have and how much do I spend with each of them?
Adhere to Company Policy and Company Requirements
- How much mobile usage and expenses are outside of company policy?
- Am I compliant for HMRC and Tax purposes?
- Automated allocation of personal call usage
Monitor Trends & Forecast Mobile Usage
- Are my mobility expenses increasing or reducing and by how much?
- Where can I quickly reduce cost and increase efficiency?
- If I invest further in mobility will I save money elsewhere?
One single view of all your mobile assets and services, no matter how many contracts
iC360 mobile expense management offers advanced decision support to align resources with business strategy, including incoming call management, showback, chargeback, customer analysis, asset management, profit management, demand forecasting, compliance and service analysis. Reduce costs, increase security, centralise visibility and optimise user satisfaction:
- Keep track of mobile devices, assets, services and applications
- View real-time analytics via dashboards and reports
- Manage personal devices (BYOD); control costs and security
- Personal call management
- Manage multiple vendors in one portal to get the most from every contract
Who Gains from iC360?
iC360 Suite from Tollring is useful to anyone who manages people or resources, and wants to understand cost, usage and behaviour.
iC360 shapes data into dashboards and reports used daily by cost centre managers, people managers and individual employees and produces board-ready reports for COOs, CIOs and CFOs.